Delete Your Account and Data
Bookeley — published by STARTABAS REKLAM AJANSI TİCARET LİMİTED ŞİRKETİ
This page explains how to delete your Bookeley account and the data associated with it. It applies to the Bookeley app on Google Play and the App Store.
How to delete your account from inside the app
- Open Bookeley.
- Tap the profile icon to open Settings.
- Tap Delete account.
- Answer the parental verification question. This step exists so that a child cannot delete the account by accident.
- Confirm. Your account and its data are deleted.
How to request deletion by email
If you cannot access the app — for example because you have already uninstalled it — write to bookeley@startabas.com with the subject line Account deletion. Tell us the email address or user ID associated with the account if you know it. We will confirm the deletion within 30 days.
What is deleted
| Data | What happens |
|---|---|
| Your account (anonymous user ID) | Deleted permanently |
| Your child's birth date and age group | Deleted permanently |
| Language preference | Deleted permanently |
| Favourite books and reading activity | Deleted permanently |
| Sign-in link (Apple or Google account identifier; on Android also the Google e-mail address, name and profile picture address) | Deleted permanently |
| Friends profile: nickname, avatar, friend list, blocks and reading streak | Deleted permanently; your account is also removed from other families' friend lists and block lists |
| Celebrations and book recommendations you sent | Deleted permanently |
| Push notification tokens and notification choices | Deleted permanently |
| Invitation and friend codes | Your codes are deleted; in other families' records your ID is replaced with a "deleted" marker |
What is kept, and for how long
| Data | Retention | Why |
|---|---|---|
| Purchase and transaction records | Retained for the period required by applicable tax and commercial law, then deleted | We are legally required to keep records of sales. These records are held by Apple, Google and our subscription provider, and are not linked to your child. |
| Backup copies | Removed no later than 98 days after deletion | Deleted data may remain in encrypted backups until those backups expire. Backups are used only to recover from data loss. |
| Friends feature records (only if you used this feature) | Reports made by or about the account are kept for 12 months, then deleted | Reports are kept for children's safety and moderation. They contain only two anonymous IDs and a preset reason, with no names or free text. |
Deleting your account does not cancel your subscription. Subscriptions are managed by the app store, not by us. Cancel yours in Google Play → Payments and subscriptions → Subscriptions, or in Settings → Apple Account → Subscriptions on iOS.
Timing
In-app deletion takes effect immediately. Deletion requested by email is completed within 30 days. You will not be asked to give a reason, and we will not try to talk you out of it.